My package has been lost or stolen. What should I do?

If your package was marked as delivered but you have not yet received it, please take the following steps:

  • Check with neighbors to see if the package was left there.
  • Reach out to your local post office or UPS / FedEx facility.

Please note, once a package leaves our warehouse, we are no longer responsible for it. At that point, it is the responsibility of the carrier. All lost / stolen package claims must be handled with them directly at the links below:

 

 

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