I received an email saying my label was created, but my tracking has not updated?

Good news! Well, sort of. Tracking systems are notoriously unreliable. In our experience, when this happens, your order IS in fact on its way... but tracking is, for some reason, not updating. This usually happens when a carrier forgets to scan a package. If your order does not arrive by the expected delivery date, please send us a note at hello@emilyley.com and we will help you out.

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